Lowes Leads in Chatmeter's Retail Reputation Report Localogy
Chatmeter

Lowes Leads Chatmeter’s Retail Reputation Report

Chatmeter has released its Retail Reputation report, which scores retailers using its first-party data. Among the findings, Lowe’s took the top spot, along with standouts like Home Depot and Costco. One success factor according to Chatmeter is cross-location consistency in employee training.

vcita Balances Agentic-AI Automation & Control
AI

vcita Balances Agentic-AI Automation & Control

SMB Saas innovator vcita this week launched a new agentic AI function. Housed in its flagship BizAI software for SMB marketing, it offers an additional layer of automation for agent-like features such as responding to customers, booking appointments, and generating estimates or job quotes.

3D Mapping

Snapchat Gets More Location Aware

Snapchat lenses can now interact with GPS and GNSS (Global Navigation Satellite Systems). They can also ingest location-based signals such as compass headings and custom locations, which flow from Snap’s places database.

Tiger Pistol Offers Tactical Advice for Local Marketing Resellers
Pro Features

Tiger Pistol Offers Tactical Advice for Local Marketing Resellers

Following a rapid-fire release schedule for its series of tactical playbooks, Tiger Pistol is out this week with the latest edition. Entitled Scaling SMB Advertising: A Marketing Reseller’s Guide to Efficiency, Profitability, and Growth, it focuses on nuances in the art of reselling local advertising programs. 

Read.AI Gets More Interactive & Actionable with Search Copilot
Pro Features

Read.AI Gets More Interactive & Actionable

Read.AI today announced Search Copilot, an AI-powered engine that retrieves and synthesizes insights from workplace communications. The idea is to have a cross-platform intelligence engine to organize communications across meetings, emails, chats, cloud storage, and CRM systems. 

Google's AI Mode Turns Search into a Conversation
AI

Google’s ‘AI Mode’ Turns Searches into Conversations

Another day, another Google announcement for AI search. Following our coverage yesterday about gen-AI-infused product search, Google has rolled out ‘AI Mode.’ This brings searches from isolated one-off endeavors to a more continuous and progressive string of questions. In other words, a conversation. 

Tiger Pistol Builds Localized Bridges Between Franchisors & Franchise
Pro Features

Tiger Pistol Builds Bridges Between Franchisors & Franchisees

Tiger Pistol has released its latest playbook, this one focused on franchise marketers. Entitled Building Bridges: How Localized Advertising Creates Trust and Drives Franchise Success, it comes just one week after its last playbook release. 

Yext Scout, An AI Search & Competitive Intelligence Agent
Pro Features

Yext Launches Scout, An AI Search & Competitive Intelligence Agent

Yext has launched its latest product: Scout. The AI search and competitive intelligence agent is designed to help multi-location brands navigate and operate within a quickly-changing search environment. This includes a fragmented mix of places to get found online.

Thryv Q4 Earnings Propelled by SaaS Growth
Pro Features

Thryv Q4 Earnings Propelled by SaaS Growth

Thryv Holdings, which operates SMB marketing software platform Thryv, reported Q4 earnings this week with strong growth for its SaaS business. Highlights include 41 percent year-over-year revenue growth in the SaaS portions of its business in Q4; and 30 percent year-over-year growth for FY 2024. 

AI Revenue Models Materialize Localogy
Adobe

3 Ways AI Revenue Models are Materializing

Companies from Adobe to Google are starting to peel away AI features from a core product to instead live within discreet – and often paid – apps. Will that work? The question boils down to whether or not consumers are ready to pay for AI en masse.