SaaS Archives

marketing

Service is the New Software

Marketing has come full circle—service is once again the defining factor of success. The industry started as a service sector, focused on helping clients achieve

Cinch and Creatify Defining AI in SMB SaaS Localogy L25

L25 – Defining AI in SaaS

AI continues to be integrated into SMB SaaS products. But there are a range of approaches to do this in terms of how front &

Joe Walsh

Leadership Lessons from Joe Walsh

If the local search industry had its version of Shark Tank, Joe Walsh would be Mark Cuban. I recently had the opportunity to chat with

Vodafone and vcita Make SMBs Go Vroom , Localogy

Vcita to Roll Out New SMB AI Tool

The notion of “AI is my Co-pilot” has taken shape of late. And this is true even if that particular paraphrasing hasn’t been embraced (and probably

SaaS

Study: SaaS Adoption Increases, While Security Lags

Enterprise brands are relying more heavily on SaaS in 2022 than ever before. However, increasing adoption of SaaS applications may be leading to unintended consequences.

SaaS

Thryv Eyes $1 Billion in SaaS Revenue by 2027

Thryv held its investor day this week. And during a roughly two-hour session, it laid down some pretty aggressive markers for growing the company’s SaaS

funding watch

‘Shopify for SaaS’ Kinde Raises $10.6M

There is a movement out there to make it easier for people with a good product but who perhaps lack the resources to hire a

funding watch

Restaurant Tech 7shifts Orders Up $80M SoftBank-Led Series C

This may be as good a sign as any that the pandemic is waning. One of the world’s leading startup investors has put big money

accounting

QuickBooks Keeps Pace with Quick Payments Trend

Getting paid faster is the new getting paid on time. And we are seeing evidence of it everywhere. Uber drivers, for example, no longer have

Spain’s Factorial Wants to Change How SMBs Make Decisions

Last year we told you about a Spanish SaaS company called Factorial that had global ambitions to own the HR for SMBs space around the

accounting

FreshBooks Finally Earns Its Unicorn Card

FreshBooks, the cloud accounting software favored by freelancers and solopreneurs, has joined the unicorn club. And all it took was 18 years of blood, sweat,

accounting

Two New Acquisitions Bolster Xero’s Stack for SMBs

The cloud accounting platform Xero wants to become the engine by which small businesses aou0nd the globe digitize their back office. This month the New Zealand-based

M&A

Dropbox Acquires DocSend for End-to-End Workflows

Dropbox announced that it will acquire DocSend for $165 million. This is partly a sign of the times and partly a traditional expansion play to gain a more expansive suite and grow its addressable market.

AutoLeap

AutoLeap Bringing CX Tech to Auto Repair Shops

We write a lot about customer experience here on Localogy Insider. In particular, we make the point, repeatedly, that the “modern consumer” will simply no

customer service

Which is the Most Important ‘S’ in SaaS?

While we often talk about software as a service (SaaS) in terms of its strength as a business model, the last word in the acronym

Acquisitions

Lightspeed POS Is Dining on Its Rivals

Churchill once said, “Don’t let a crisis go to waste.” It’s a phrase that’s been dusted off in 2020. And the Canadian POS player Lightspeed

Benchmark Bytes

Shifts, Sentiments and Impact Felt by SMBs During COVID and Beyond

In our flagship State of SMB report, we track and trend the needs of small businesses as they navigate changing customer expectations, new technology, spending ability, and scaling their workforce, among other key operational and promotional activities.

Blissfully

SaaS Spending per Company Rose 50% in 2019

Data Scout is LSA’s series that curates and draws meaning from third-party data. Running semi-weekly, it adds an analytical layer to the industry data that we

marketing, SaaS, Semify, Service